REZULTANTSSM

                    "WE ALWAYS LISTEN WITH THE EAR NEAREST THE  CUSTOMER" 

REZULTANTSSM   improves the efficiency of field service operations, meter reading, service turn-on’s, field and office collection activities, customer appointment activity, regulatory compliance work, and call center workflow. We specialize in getting more done at lower cost while building or maintaining good employee and employer relationships.

REZULTANTSSM    reviews your present operating procedures and practices then recommends and implements operating changes and adjustments based upon our ten point “element” system.

1-     Full Use of Telephone Number Asset

2-     O’LE (Overlay)

3-     The “GEO” Scheme

4-     Making, Keeping and Controlling Appointments

5-     Optimum Correspondence Process

6-     Ideal Posting Schemes

7-     Regulatory compliance Via “Domino”

8-     Maximization of Contractual Abilities

9-     Call Center To Field Improvement

10-   Schedule, Schedule, Schedule.

REZULTANTSSM    has greater than 17 years of meter reading experience, 15 years of AMR (automated meter reading) installation and maintenance experience, 16 years of regulatory experience, 20 years of field service experience, 12 years of union contract negotiations experience, 16 years of collection experience, 20 years of customer service experience and 14 years of call center experience.

REZULTANTSSM    provides a unique 100% customer satisfaction guarantee.